Privacy Policy

Effective Date: July 1, 2025

Guided Expressions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws.

Protected Health Information (PHI)

As a provider of mental health services, we are required by law to maintain the privacy of your Protected Health Information (PHI). PHI includes information that can be used to identify you and that relates to your past, present, or future mental or physical health and related healthcare services.

How We Collect and Use Your Information

We collect personal and health information when you:

  • Contact us via our website or scheduling forms

  • Engage in therapy, coaching, or consultation

  • Use our client portal or telehealth services

We may use your information to:

  • Provide mental health services

  • Schedule appointments

  • Process payments and insurance claims

  • Communicate securely with you

  • Meet legal and regulatory requirements

Telehealth Disclaimer

If you receive services via telehealth, we use secure, HIPAA-compliant platforms to protect your privacy. However, we cannot guarantee the privacy of your environment or internet connection. Clients are responsible for ensuring they are in a private and safe space during virtual sessions.

Client Portal Use

We provide a secure, HIPAA-compliant client portal for scheduling, communication, form completion, and document sharing. You are responsible for safeguarding your login credentials and should notify us immediately of any unauthorized access.

Your Rights Under HIPAA

You have the right to:

  • Access and request a copy of your records

  • Request corrections to your records

  • Request restrictions on certain uses or disclosures

  • Receive an accounting of disclosures

  • File a complaint if you believe your rights have been violated

To exercise any of these rights, please contact us directly.

Terms & Conditions

Effective Date: July 1, 2025

By accessing and using the Guided Expressions LLC website (the “Site”), client portal, or telehealth services, you agree to the following terms and conditions. These terms apply to all site visitors, clients, and others who access or use our services.

Use of This Site

The information provided on this Site is for general educational and informational purposes only. It is not intended as a substitute for professional mental health care, diagnosis, or treatment. Engaging with the Site does not establish a therapist-client relationship.

Telehealth Services

By participating in telehealth sessions, you acknowledge:

  • You understand the potential risks, including interruptions, unauthorized access, or technical difficulties.

  • You have the right to withdraw consent to telehealth at any time.

  • You are responsible for ensuring a private, secure space during sessions.

Client Portal

We offer a secure online client portal for appointment management, document sharing, and communication. By using the portal:

  • You agree to maintain the confidentiality of your login information.

  • You acknowledge that misuse or unauthorized access may compromise your information.

  • You agree to notify us immediately of any security concerns.

Intellectual Property

All content on this Site—including logos, text, images, videos, and materials—is the property of Guided Expressions LLC and may not be reproduced, distributed, or used without written permission.

Limitation of Liability

Guided Expressions LLC is not liable for any damages resulting from the use or inability to use the Site, client portal, or telehealth services. All use is at your own risk.

External Links

This Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

Changes to These Terms

We reserve the right to modify this Privacy Policy and Terms & Conditions at any time. Updates will be posted on this page with an updated effective date.